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To enjoy FREE SHIPPING, look for items with our blue truck icon!
SHIPPING & RETURN INFORMATION

SHIPPING:

We currently ship only to the mainland 48 states within the United States. If you have questions on other locations, or would like to ship to another location, please call and we can help determine the best shipping method and rate for you. Please be aware that there will be additional shipping charges to alternative locations on all items.

Free Shipping items always show a blue truck with a red truck. Not all items have free shipping. All cartons and paper pulp filler flats have free shipping!

Egg cartons (orders under 2,000) , paper-pulp filler flats and corrugated egg boxes ship via FedEx Home Delivery or regular Ground. Shipping times vary by location; please allow 1-5 days after shipment for your package to arrive. Typically if an order for these items is placed by 12:00 noon Pacific Standard Time, your order will ship the same day, reference the chart below for shipping times. If you require faster service, please call. We would be happy to set up expedited service for your package, please be aware that these will result in additional shipping charges. Some carton orders of 2,000 and all carton orders over 2,000 will ship as pallet orders on an LTL carrier of our choice. Please call or email us for further details 866.333.1132, customerservice@eggcartonstore.com

Carton stamps, egg stamps and labels: Carton stamps, labels and egg stamps ship via the US Postal Service. Carton stamps and labels typically ship the day or the day after the order is placed. Egg stamps are manufactured in Europe and take longer to make and ship, typically you will receive your egg stamp 2-3 weeks after order is placed.

Other items ship UPS Ground service, shipping times vary by location please allow 1-7 days after shipment. Please allow 3-8 days for order processing for all Kuhl items. Tracking numbers will be provided once items have shipped. If you require faster service, please call. We would be happy to set up a Two-Day or Next Day Air service for your package. However, please be aware that these will result in additional shipping charges.

If you have questions on a specific item, please call or email 866.333.113, customerservice@eggcartonstore.com and we will be happy to help!

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RETURNS:

The Egg Carton Store is dedicated to providing you with high quality merchandise at affordable prices. If there are defects or problems with your order we will do our best to resolve the issue to your satisfaction.

Due to issues with biosecurity and flock safety, we do not allow product returns for egg cartons, other food packaging or food processing products.

Carton stamps, labels and egg stamps are made-to-order items and cannot be returned for reasons other than an error or manufacturer defect.

Kuhl Corp - please note that there is a 20% manufacturer's restocking fee for all items (plastic items, nests, scales, candlers, etc.). Credit or return claims must be made within 30 days of receipt of your order. You must first request an RMA number before returning items. Shipping costs will not be refunded and return shipping is the purchaser's responsibility. Credit will be issued after item is returned.

Other items/manufactures may have restocking fees, please call to inquire about specific item.

If you have questions on a specific item, please call or email 866.333.113, customerservice@eggcartonstore.com and we will be happy to help!



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